Privacy Policy

1. Data controller

DigitalKif SARL, Douala, Nouvelle route Cité-Sic. Contact: contact page.

2. Data collected

• Identity: name, phone number, email (optional), profile photo;
• Verification: OTP code, and where applicable national ID (CNI) for the “verified identity” badge;
• Listings, messages and orders exchanged on the platform;
• Mobile Money payment data (transaction references — secret PINs are never stored);
• Technical data: IP address, device type, connection logs; declared location (city/neighbourhood).

Sensitive data (private messages, payment numbers) is encrypted in our database.

3. Purposes

Provide the service, verify accounts, secure transactions, prevent fraud, provide support, improve the platform and comply with legal obligations.

4. Legal basis

Contract performance (Terms), consent, legitimate interest (security, fraud prevention) and legal obligation.

5. Data sharing

• With other users: only information necessary for the transaction;
• With our providers: SMS/WhatsApp gateways, Mobile Money providers (MTN, Orange), host;
• With authorities: upon legal request.

6. Transfer outside Cameroon

Data is hosted by our provider in Germany (European Union). By using the platform, the user is informed of and consents to this international transfer to a country offering an adequate level of protection (GDPR).

7. Retention

Data is kept for as long as necessary for the purposes, then archived or deleted in accordance with the law.

8. Security

HTTPS encryption, hashed passwords, encryption of sensitive data, restricted access, backups. However, as no system is infallible, the platform does not guarantee absolute security, within the limits of the law.

9. Your rights

Right of access, rectification, deletion and objection, exercisable via the contact page.

10. Cookies

The platform uses technical cookies (session, security) and audience measurement cookies.

11. Minors

The service is prohibited to minors; no minor data is knowingly collected.